If your IP address is mapped to:
- Any other European Union (EU) country
- Russian Federation
- or your location cannot be determined
then you will be required to pay VAT.
If you believe that you are being charged VAT incorrectly, please:
Check your public IP address by Googling for "what is my IP address", it should report back "Your public IP address" and a number then email this IP address to us along with confirmation of your physical location (town/city and country) and the tax rate (if in the EU) that you believe should be applicable.