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There has been a problem with your account. Please get in contact with our support team..... by emailing helpdesk@bundlestars.com for more information.

If you receive the error: "There has been a problem with your account. Please get in contact with our support team by emailing helpdesk@bundlestars.com for more information." then our fraud system has detected a problem with your account.

We can normally fix this problem very quickly and can often occur under the following circumstances:

  • Using the TOR network, an anonymous proxy, or other identity hiding software.
  • Having multiple accounts from the same IP address.

or

  • Strange ordering patterns.

There are other reasons for this error too and we ask that you contact us to resolve the problem.

 

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