Why doesn't my RED5 promo discount voucher work

For general details of how to apply a voucher, please refer to this article.

If your voucher is not being accepted, please check the conditions listed below to ensure that you have entered the voucher correctly and do not include any excluded products in your cart.


The voucher:

  • must be entered either all in UPPER CASE (i.e. RED5) or all in lowercase (i.e. red5), all combinations of UPPER and lower case will be rejected
  • is valid from Thursday 22nd June 2017 at 18:00 until Thursday 6th July 2017 at 08:00 (all times in British Summer Time)
  • can ONLY be used for orders with a minimum value of GBP2.00, EURO2.00,
    USD2.00 or CAD2.00
  • can be used multiple times and applies an 5% discount to your final basket price.
  • CANNOT be used in conjunction with any other voucher.
  • CANNOT be used with:
    • bundles
    • titles appearing as a Star Deal
    • pre-purchases
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