Orders & Payments
If your struggling to order from our site, please find our frequent questions below.
- ★ 9999: UNKNOWN_SERVER_ERROR when paying from China
- ★ Do I have a time limit for redeeming a key?
- "Failed to create order" error reported when click "Proceed to checkout"
- Can I get a refund on my pre-purchased/pre-ordered game key?
- How do I delete store credit/debit card details?
- Why doesn't my MAY5 promo discount voucher work
- ★ Order Status: "Manual Authorisation"? - Why do I have them?
- Where is my Homefront: The Revolution pre-purchase bonus?
- My Doom 2016 key reports that I must Activate the original game first
- Homefront: The Revolution Pre-Purchase
- I am looking for a discount code, can you help?
- What are bundle "tiers"?